Xerosix.co.uk Is An Online Company Managed By Sprintprintuk.co.uk | 56 High Street West | Sunderland | Sr13dp.
Sprintprint Uk Is Excited To Lunch Our Second Company 10 Years After Starting Our Printing Company In 2006, Hence The Name Xerosix. We Are Proud To Connect You With Our Long Serving Suplliers Holding Over 12 Million Items, With 4700+ Products From 140+ Brands Specialising In Plain Garments For The Corporate, Sports, Fashion, And Leisure Industries.
We Would Like To Take This Oppotunity To Welcome You To Our New Venture. Our Modern, State Of The Art Webshop Allows You To View Stock Levels Live From Our Suppliers. In Addition To The Huge Stocks We Can Offer You Our Popular Printing & Embriodery Service Avaliable In The Check Out Box Of Every Item.
Your order is usually dispatched within 3 working days for standard orders and between 7-10 days for Personalised garments. Orders over £150 are subject to FREE delivery.
Once your order is ready for despatch, we'll have it with as soon as possible.
Small & Medium size parcels are despatched using parcel force on a 24-48 hour service.
Large & Bulk orders will be sent via courier, to be with you with in 1-2 days.
1. Subject to the Buyer having a right to return the Goods pursuant to these terms, all sales are final. However Xerosix does, subject to the terms of this clause, recognise that there may be occasions when it is appropriate to accept returns from the Buyer and Xerosix may, on a case by case basis, consider doing so (but shall not be under any obligation to do so). For the purposes of this clause, any Goods which the Buyer wants to return shall be referred to as “Returned Goods”.
2. Xerosix will, in any circumstances, only accept returns if the following conditions are met:
(a) The Buyer shall provide a proper invoice and despatch note number in respect of the Returned Goods;
(b) Xerosix must have issued a valid returns authorisation note in respect of the Returned Goods;
(c) By way of a restocking charge, the Buyer shall pay to Xerosix a sum equivalent to either £30 (or equivalent in Euros if applicable) or 20% of the price of the Returned Goods (at Xerosix's discretion);
(d) The Returned Goods must not have been worn (including tried on) and must be returned in their original unopened packaging;
(e) The Returned Goods must be returned with all original documentation that was supplied with the Goods;
(f) Xerosix retain the right to refuse Returned Goods should Xerosix deem them to be unsuitable for resale;
(g) The Buyer will either:
(i) pay for and arrange the return of the Returned Goods; or
(ii) if Xerosix agrees to recover the Returned Goods pay to Xerosix a charge of £15/€18 per box of Returned Goods. In the event that Xerosix's carrier attends to collect the Returned Goods and that collection is not possible owing to a default of the Buyer, a charge of £15/€18 will be payable by the Buyer to Xerosix.
(h) The value of the Returned Goods must not exceed 3% of the Buyer total spend with Xerosix during the preceding 12 month period. If the Returned Goods does exceed 3%, whether with Xerosix consent or otherwise, a restock charge of 25% of the price of the Returned Goods in question may, at Xerosix absolute discretion, be charged (such charge subject to a £50, or Euro equivalent, minimum).
3. The following Goods will not be eligible to be returned pursuant to this clause:
(a) Any products from the Result Air Down range;
(c) Consumables (as defined from time to time by Xerosix;)
(d) Any Goods which Xerosix does not carry as core stock (as defined by Xerosix from time to time);
(e) Any Goods which have been ordered as bespoke Goods by the Buyer (for example, embroidered and/or personalised Goods);
(g) Any Goods which have been in the possession of the Buyer for more than 28 days after delivery;
(h) daily deal products;
(i) discontinued lines;
(j) seasonal products;
(k) Any Goods which have, as their function, the protection of health and safety and/or the hygiene of the wearer. By way of (non-exhaustive) examples, high visibility garments, earplugs, face masks and goggles.
4. If Goods despatched by Xerosix are returned because the address (or other matter in relation to the Goods) given by the Buyer was incorrect, then in addition to any restocking charge that may apply, the Buyer shall pay to Xerosix a fee of £10.00 (or Euro equivalent)